The all-in-one AI agent for every customer conversation.

One agent that sells, books, resolves, and answers every call — as sharp as your best rep, fluent in your customer's language, and never off the clock.

99.99% uptime 2M+ daily interactions
Live handling customers in real time
+34%
Sales conversion
−61%
Cost per conversation
92%
Resolved automatically
Agent skills

Equipped with the skills of a top performer.

Every Motict agent ships with four core capabilities — out of the box.

Natural conversation

Reads tone, remembers context, and replies like a person — slang, dialects, and all.

Self-check

Sticks to your SOPs, stays inside every guardrail and regulation, and never makes things up.

Adaptive

Handles thousands of edge cases with zero scripting — and gets sharper with every conversation.

Result-oriented

Doesn't just chat — it closes deals, takes payments, books slots, and follows up until it's done.

Use cases

From closing sales to qualifying leads.

Pre-built agents for the workflows that move revenue. See all 6 use cases →

From customer inquiry to invoice sent — fully automated.

Capture leads from any channel, qualify in seconds, follow up until closed. Generate invoices, check shipping costs, confirm payments — all without human intervention.

  • Send invoices automatically
  • Check shipping cost & delivery
  • Receive & verify payment in real-time
  • 3× conversion vs. human-only teams

Smart appointment booking, 24/7.

Customers book, reschedule, and cancel appointments through chat or voice. Motict syncs with your calendar and confirms via WhatsApp.

  • Calendar & resource availability checks
  • Auto reminder & confirmation
  • Reschedule + cancel flows
  • Multi-clinic / multi-location aware

An always-on call center, without the seats.

Inbound and outbound calls handled at scale. Payment reminders, account onboarding, surveys, satisfaction follow-ups — every call recorded, scored, and queryable.

  • Batch outbound to 100k+ accounts/day
  • Full call recording & transcription
  • Real-time QA on 100% of calls
  • Smooth human handoff with full context
A
Aria · Motict Voice
flow: payment_reminder · id-ID
LIVE · 00:00
Aria “Halo Pak Budi, ini Aria dari Bank Mandala. Pembayaran cicilan jatuh tempo besok…”
Customer “Iya, bisa bayar lewat link?”
Aria “Tentu Pak. Link Rp 2.450.000 sudah saya kirim ke WA Bapak ✓”

Resolve customer issues without the wait.

Triage, troubleshoot, create tickets, escalate to humans with full context. Resolve 70% of tier-1 tickets without handoff.

  • Auto-creates tickets in your help desk
  • Looks up orders, shipments, accounts
  • Multi-language native, slang aware
  • Smooth handoff with summarized history

Qualify every lead, instantly.

Greet new leads in seconds, qualify against your ICP, score, and route to the right human seller. Drop-offs cut in half.

  • Custom qualification scoring
  • Lead enrichment from open sources
  • Auto-route to right sales rep
  • Booked-meeting handoff with notes
42%
Avg. uplift in sales
20×
Cheaper per resolution
24/7
Coverage, no shifts
<3s
First response time
Why Motict

Built to deliver real outcomes — not just replies.

Old chatbots stick to scripts. Motict agents adapt to real customers — across every channel and use case. Switch scenario to see the difference.

Old chatbot

Trapped in the script.

Anything off-menu breaks it — on any channel. The customer gives up.

Motict agent

Adapts to real conversation.

Reads context, follows your SOPs, and closes the loop with real action — on every channel.

Platform

Everything you need in one platform.

Built for end-to-end customer experience — from first touch to closed deal.

Enterprise

Built for enterprise scale.

From a single storefront to a nationwide operation — Motict scales with you, without missing a beat.

Scalability

Handles a slow afternoon and a flash-sale surge on the very same setup — no re-architecting, no surprises.

Integration

Plugs into WhatsApp, Instagram, Messenger, LINE, and the helpdesk and payment tools you already run.

Security

End-to-end encryption, role-based access, and audited data handling — enterprise-grade by default.

API & Webhook

Fits any stack. A clean open API and webhooks fire on every step, so your systems stay in sync.

Questions

Frequently asked.

Any business with direct customer interaction — services, healthcare, retail, finance, edu-tech, manufacturing. If you have a phone line or a WhatsApp inbox, you can deploy Motict.
Yes. Motict supports multiple brands and business units in a single workspace, each with its own knowledge base, voice, and flows.
Open API and webhooks. Pre-built integrations for Salesforce, HubSpot, Zendesk, Shopee, Tokopedia, plus most payment gateways and ERPs.
Yes. Motict is fine-tuned for Bahasa Indonesia (formal and casual), Malay, Singlish, Tagalog, and Indo-English code-switching. It responds naturally — not like a translated chatbot.
Yes. Human takeover is supported on every channel. The agent receives full conversation history and AI's recommended next step.
Typically 5–14 business days. Faster for simple flows, longer for complex enterprise integrations. We run a soft-launch first so you can monitor every interaction before full rollout.
End-to-end encryption, role-based access control, and annual external security audits. Enterprise plans include VPC and on-prem options.
Let's talk

Ready to transform your customer experience?

Every message answered. Every customer heard. No opportunity missed.